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Rating Summary

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1
11 September 2020 , Curt T

So I asked for a quote and he said he had a couple of questions. I asked what are the questions and he said- Your response is not acceptable. I am not interested in helping you.
I guess the… Read more
So I asked for a quote and he said he had a couple of questions. I asked what are the questions and he said- Your response is not acceptable. I am not interested in helping you.
I guess the moron didn’t realize that he wasn’t helping me, I was helping him. Service extraordinaire.

Company response:

Hi Curt. I sincerely apologize if I have upset you. It is most important to me to be extremely helpful to all my customers. I really enjoy conversing and educating customers to help them make an informed decision on their purchase. When you didn't call me as I requested, I didn't feel like I could help you with your shopping experience. I take a lot of pride in helping people and I am sorry if my email response was incorrectly understood.

Our New Garage Door

5
05 September 2020 , Rosanna M (Newmarket, ON)

Kevin and his son did an amazing job ! We LOVE our new garage door....so quiet and beautiful.
Received many compliments from our neighbors !

Company response:

Hi Rosanna. Thank you very much for the positive review. It was a pleasure dealing with you and you new door looks amazing.

Installed product:

Standard+ Vog Garage Door

Very pleased

5
22 August 2020 , Arthur S (Ballantrae , ON)

I was very satisfied with Kevin Micks’s quick response to my questions about the garage door. He knew what my requirements would be with our condo . He told me when the door would be delivered and he… Read more I was very satisfied with Kevin Micks’s quick response to my questions about the garage door. He knew what my requirements would be with our condo . He told me when the door would be delivered and he had it installed the same day. The finished product is absolutely great! A job well done!!!

Company response:

Hi Arthur. Thank you for your review. I am pleased that your broken spring that I temporarily fixed did not break before I received you new door a month later.

First Choice Garage door

5
18 August 2020 , Tracey B

Kevin was professional from the beginning to the completion of the job! Love our new doors!

Company response:

Hi Tracey. Thanks for the great review. It was great sharing some stories with your husband Wayne about our employment at the TTC.

Installed product:

Standard+ Flush Garage Door

Service

5
07 August 2020 , Dawn B (Newmarket, ON)

Great service. It was a stress free easy process to select order and have my garage doors installed. All of my questions where answered in a polite and friendly manner.

Company response:

Hi Dawn. Thank you very much for your review and the 4 doors that you purchased for yourself and your mom's place.

Complete Satisfaction

5
04 August 2020 , Ian M (Stouffvile , ON)

From start to finish Kevin explained what had to be done. Installation was completed as scheduled and to our satisfaction. The quality of our garage door is superb. We would certainly use Kevin’s… Read more From start to finish Kevin explained what had to be done. Installation was completed as scheduled and to our satisfaction. The quality of our garage door is superb. We would certainly use Kevin’s expertise again if needed and will highly recommend him to anyone.

Thanks Kevin for a professional job well done.

Company response:

Hi Ian. Thank you for your review. It was a pleasure dealing with you.

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